Windows Technical Support
System Requirements
- Windows Vista, Windows 7, Windows 8, Windows 10
- Intel Core Solo Pentium processor (or equivalent AMD® processor) 1.8 GHz or faster
- 2 GB RAM
- 256 MB VRAM Direct X 9 Compliant Video Card (Intel® HD chipsets supported)
- DirectX Version 9.0c
- 2 GB available space
Known Issues
Current version
The latest version of Zoombinis for Windows is 1.0.2. Please make sure you’re running the latest version.
Some puzzles are unsolvable in a way that all Zoombinis can’t get through
Some puzzles can just be really hard, but if you think you’ve spotted an issue in the logic, please email us at zoombinis@terc.edu and include as much detail as possible including your device info and screenshots if possible.
FAQs
The sounds were in our pre-release builds but we ran into technical issues and in scenes where multiple Zoombinis were moving it resulted in a cacophony. We still hope to bring them.
We would like to do more Zoombinis, but have no plans at this time.
Contact Us – Bug Reports, Feedback, Comments
Please email us at and include as many details as you can – what model device you’re using, OS version, description of the issue, and screenshots if possible. Thanks!
How to Get a Refund
In general refunds should be requested from the place where you purchased Zoombinis:
Mac App Store – Refunds must be requested through Apple. See instructions in this Apple Support document.
Steam – See Steam Refunds.
Encore/Broderbund – Contact Encore directly.
Please note that the Mac version of Zoombinis is offered and supported by our partner Encore/Broderbund; TERC is not able to offer refunds directly.